Free returns
Return within 30 days. We cover return shipping on all eligible returns.
Australia-wide delivery
Shipping & Returns
Clear delivery rates, premium service, and hassle-free returns for customers across Australia.
Shipping
Simple Australian delivery
Orders are processed within 1-2 business days and delivered within 3-7 business days across Australia. We are not offering international shipping at this stage.
Free shipping
Orders over AUD 79
Flat rate
AUD 8.95 under AUD 79
Processing
1-2 business days
Australia delivery
3-7 business days
Returns and exchanges
Simple, hassle-free returns
We want every customer to be happy with their purchase. Free returns are available within 30 days.
Change-of-mind returns
Return within 30 days if the item is unworn, unused, and has tags attached. The customer covers return shipping for change-of-mind returns.
Faulty or damaged items
Faulty or damaged items are eligible for a full refund or replacement, with return shipping covered by us in line with Australian Consumer Law guarantees.
Delivery area
Australia only for now
We currently ship within Australia only. International shipping is not available yet, but this policy will be updated if that changes.
Customer guarantee
Our promise
If your item arrives faulty or damaged, we will offer a full refund or replacement and cover the return shipping, consistent with Australian Consumer Law guarantees.